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FAQs

Q. Can my family members join the Credit Union?
Yes! Any member of your immediate family can become members.

Q. How do I add/remove a joint member to/from my account?
To add a member you will need to complete a new signature card, which you and the joint member sign where indicated. To remove a joint member, all joint members of the account need to agree to the removal, or the account can be closed and remaining joint members may open a new account.

Q. How long do I have to be a member before I can apply for a loan?
You may apply for a loan as soon as you become a member. There are no membership time requirements for loan qualifying.

Q. How do I apply for a loan?
First time borrowers need to complete an "Open-End Credit Plan Agreement" and a Loan Application. Both can be obtained through your on-site representative, or call the credit union and we will be happy to mail one to you. Subsequent loan requests require an update form that can be faxed, or in some instances we can take the information over the phone.

Q. How will you pay your loan if you are unfortunately injured on the job? How will you make ends meet with loss wages?
We offer our members Payment Protection credit life and credit disability insurance through CUNA Mutual Group to answer the hard questions for you - so you don't have to.

Q. How do I change my payroll deduction?
Payroll deduction is an agreement between you and your employer. Payroll deduction change forms are available from your employer and should be filed with them. When changing deductions, remember to indicate the total amount you want deducted from your check.

Q. How do I set up Direct Deposit?
Click here to learn more about setting up direct deposit.